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SUPPORT

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Meet the Support team.

We would love to assist you with any questions you have! Before doing so, please take a minute to read all information provided on this page or in product notecards.

If you still need some assistance, please leave a message or notecard with one of our support team members. Courtesy will go a long way 🥰

When asking for help please provide in detail as much information and include any photos using GyazoGyazo is a free and super easy way to send screenshots & our preferred method.

Supervisor

  • Please send an IM and a ticket will be created for your account. Ticket response time is within 3 business days or sooner. Usually within a few hours.

  • LiveHelp handles all transactions & refunds

Creator & Event Coordinator 👩‍💻

  • Handles events and organizations for creators

  • Helps creators with collaborations and content making.

Style Maker Guru 🎨

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  • Helps with in-world group support and one on one support questions.

  • Helps with applier making and troubleshooting

Flickr Queen 👸

  • Handles Flickr groups and Galleries

  • Helps with in-world group support and one on one support questions.

Group Support

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  • Helps with in-world group support and one on one support questions.

TECHNICIANWIZARD

Online Services

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  • Helps with scripting error messages or systems failing. Do not message for general support.

Anyone that is not listed on this page and is offering help is not an official team member and should be taken with caution.

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