Support

Choose a section below to find common questions.

CONNECT

Join our groups in Second Life

LIVEHELP - Kindly offer and get help for Classic & Legacy Meshbody and all future products. LiveHelp is a community ran help group.

NEWS & UPDATES - Get the latest news and product updates! Plus gifts!

THE CAFE - General shopping, & off-topic chat! This is a group to hang out, make friends, and pass time while sharing your love for Second Life! Feel free to discuss new The Shops! products, as well as Classic & Legacy Meshbody!

LEGACY LOVERS - Talk with other Legacy Lovers for tips & tricks, where to buy items or just to make friends!

FACEBOOK - Get notices about the latest products, giveaways and updates!

INSTAGRAM - See our newest post for amazing content made just for Legacy and other products.

THE SHOPS! FLICKR - See our latest ad campaigns.

FLICKR GROUPS - Find thousands of content made from hundreds of creators supporting our products.

FLICKR GALLERIES - Looking for a specific item? We've categorized it just for you!

Meet the Support team.

We would love to assist you with any questions you have! Before doing so, please take a minute to read all information provided on this page or in product notecards.

If you still need some assistance, please leave a message or notecard with one of our support team members. Courtesy will go a long way 🥰

When asking for help please provide in detail all the information and include any photos using Gyazo. Gyazo is a free and super easy way to send screenshots & our preferred method.

LIVEHELP

Supervisor

Please send an IM and a ticket will be created for your account. Ticket response time is within 3 business days or sooner. Usually within a few hours.
LiveHelp handles all transactions & refunds

DIANAPIERCE

Events Manager

Handles events and organizations for creators
Helps with in-world group support and one on one support questions.

DAEUSVULT

Group Support

Helps with in-world group support and one on one support questions.

JAE VELDE

Flickr Queen 👸

Handles Flickr groups and Galleries
Helps with in-world group support and one on one support questions.

TECHNICIANWIZARD

Online Services

Helps with scripting error messages or systems failing. Do not message for general support.

EXPERIENCED HELPERS

Reach out to our dedicated community helpers for common questions.

CYNCYBIL PATRICA RAGU AALLIA

Anyone that is not listed on this page and is offering help is not an official team member and should be taken with caution.